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Q.

A.

Can interest earned on HSBC Direct Online CDs be automatically transferred to another account?

Contact us if you wish to transfer your interest to another HSBC Bank USA, N.A. deposit account.

Can I transfer money between my HSBC Direct Online CD and other accounts?

You can transfer money between your HSBC Direct Online CD and other accounts during the grace period.

Can I withdraw money from my HSBC Direct Online CD?

Not until maturity. If you do withdraw any principal prior to maturity there is a penalty equal to 30 days simple interest.

Can I add money to my HSBC Direct Online CD account during the grace period after maturity?

Yes, as long as the term of the CD will remain the same, you can add money to your HSBC Direct Online CD within the grace period after maturity.

Am I notified when my HSBC Direct Online CD is maturing?

You will be notified by HSBC Direct approximately 10 calendar days in advance of the maturity date of your HSBC Direct Online CD.

Does my HSBC Direct Online CD automatically renew at maturity?

Your HSBC Direct Online CD will automatically renew to an HSBC Direct Online CD of same term at the then current interest rate and APY at the time of maturity. Your options include transferring your HSBC Direct Online CD balance to an exisiting HSBC Direct account or opening a new one.

Can I add money to my existing CD and change the term of the CD during the grace period (e.g., from 6-month to 12-month)?

You can change the term of your existing CD during the grace period to your new desired CD term. However, an additional CD will need to be opened with the new money for the desired CD term.

How do I transfer money out of my mature HSBC Direct Online CD account?

You can transfer money at maturity or during the grace period in Personal Internet Banking, either by instantly transferring money to your other HSBC accounts, or by using Bank to Bank Transfers to transfer to external bank accounts.

What if I need to close my account before maturity?

You can call the Customer Relationship Center at 1-888-404-4050. There will be a penalty fee for early withdrawal.

Can I add beneficiaries to my HSBC Direct Online CD Account?

You can add only one beneficiary to your HSBC Direct Online CD by sending the beneficiary's name via a BankMail to the Customer Relationship Center.