United States
HSBC - The World's Local Bank

Contact Us

Personal Banking

BY PHONE:
HSBC Customer Service 1.800.975.HSBC
(1.800.975.4722)
TTY/TTD: 1.800.898.5999
Servicio al Cliente en Español 1.888.433.4722
HSBC Insurance 1.877.671.6989
International Calls: Call Collect at: 1.716.841.7212
LOCATE US:
HSBC Branches HSBC Branches
WRITE TO US:
From the U.S. Click here *
General Contact Us by Mail HSBC Bank USA, N.A.
P.O. Box 2013
Buffalo, NY 14240
ON THE WEB:
HSBC Taxpayer Financial Services Click here

* DO NOT include personal/account information in these email correspondence. Any account
inquiries should be done through your Bank Mail account included in Personal Internet Banking.

Business Banking

BY PHONE:
Business Service Line 1.877.HSBC.BIZ
(1.877.472.2249)
TTY/TTD: 1.800.898.5999
International Calls: Call Collect at: 1.716.841.7855
Have an HSBC Representative
call you at your convenience		 Click Here
LOCATE US:
HSBC Branches HSBC Branches
WRITE TO US:
From the U.S. Click here *
ON THE WEB:
HSBC Retail Services Click here

* DO NOT include personal/account information in these email correspondence. Any account
inquiries should be done through your Bank Mail account included in Business Internet Banking.

HSBC Premier Banking

BY PHONE:
HSBC Premier Customer Service 1.888.662.HSBC
(1.888.662.4722)
From Latin America: +1.305.774.5400
Have an HSBC Premier Representative
call you at your convenience		 Click Here
LOCATE US:
Global Premier Center Locator Click Here
HSBC Branches HSBC Branches
WRITE TO US:
From the U.S. Click here *
From Latin America email us at: Click Here *
ON THE WEB:
HSBC Premier World MasterCard® Click here *

* DO NOT include personal/account information in these email correspondence. Any account
inquiries should be done through your Bank Mail account included in Personal Internet Banking.

Mortgage and Loans

BY PHONE:
HSBC Mortgage Corporation 1.800.62.APPLY
(1.800.622.7759)
ON THE WEB:
Beneficial® Click here
HFC Click here
HSBC Auto Finance (formerly Household) Click here
HSBC Credit Centers Click here
HSBC Mortgage Services (formerly Household) Click here
Union Plus® Loan Click here

Credit Cards

ON THE WEB:
Best Buy Reward Zone® Program MasterCard® Click here
Direct Merchants Bank® Platinum Card Click here
Direct Rewards® Platinum Card Click here
The GM Card® Click here
The GM Extended Family Card® Click here
GM Flexible Earnings Card Click here
Household Card Click here
Household Bank® Credit Card Click here
HSBC MasterCard® Click here
HSBC Premier World MasterCard® Click here *
HSBC MasterCard® BusinessCard® Card Click here
Orchard Bank® Credit Card Click here
Platinum MasterCard® Click here
Platinum Visa® Click here
Store-branded Cards Click here
Union Plus® Credit Card Click here

* DO NOT include personal/account information in these email correspondence. Any account
inquiries should be done through your Bank Mail account included in Personal Internet Banking.

Corporate Departments

BY PHONE:
Headquarters (Mettawa, IL) (224) 544-2000
WRITE TO US:
Career Information Click here *
Investor Relations Click here *
Supplier Diversity Click here *
Report Phishing and Spoofing Scams usphishing@us.hsbc.com *
ON THE WEB:
Benefits Information for Former Employees and Retirees Click here

* DO NOT include personal/account information in these email correspondence.

Locate Us

  • HSBC Bank USA, N.A. News
  • Security Site